Privacy Policy

Big Splash Water Park respects and protects the privacy of our customers. This privacy policy sets out how Big Splash Water Park collects, uses and protects any personal information that may be provided to us.

What we collect

We may collect and use the following kinds of personal information provided from you as a customer of Big Splash Water Park:

  • Enquiry and booking information carried out over this website;
  • Contact information including email addresses;
  • Demographic information such as post codes, preferences and interests;
  • Website usage and services enquires over this website;
  • Registration, membership and competition details over this website;
  • Other information that you send or provide to Big Splash Water Park.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping;
  • Improving our products and services;
  • Sending you marketing communications;
  • Administering this website;
  • Surveys of satisfaction and future needs;
  • Customising the website according to your interests;
  • Enabling your access to and use of the website services;
  • Sending you statements and invoices; and
  • Personalising communications to you.

Where Big Splash Water Park discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy policy.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Big Splash Water Park may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard the information we collect.

Information relating to electronic transactions entered into via this website will be protected by encryption technology.

Other websites

Our website contains links to enable you to visit other websites. Once you have used these links to leave the site, you should note that Big Splash Water Park is not responsible for the privacy policies or practices of any third party.

You should exercise caution and look at the privacy statement applicable to the website.

Competitions

Personal information gathered during competitions run by Big Splash Water park will be governed by the principles set out in this Privacy Policy unless an express statement is made in relation to privacy in the conditions of entry for the competition.

Updating this Policy

Big Splash Water Park may update this privacy policy by posting a new version on this website.

You should check this page occasionally to ensure you are familiar with any changes.

Privacy Policy Queries

If you have any questions about this privacy policy or the treatment by Big Splash Water Park of your personal information, please contact our management by email to: info@bigspalshwaterpark.com.au or by phone to: +612 6511144.

Further Information

Further information on privacy can be obtained from the Privacy Commissioner at www.privacy.gov.au.

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